Rocking Your Resilience™ Privacy & Terms of Use
Last Updated: 08/08/202
Introduction
Your trust is sacred to us. This page outlines both our Privacy Policy and Terms of Use so you can understand how we operate with transparency, integrity, and respect for your rights.
By visiting or using our website, programs, or services, you agree to the practices described in our Privacy Policy and the terms outlined in our Terms of Use. Please review both sections carefully.
Privacy Policy
Your privacy matters. This Privacy Policy explains how Rocking Your Resilience™ (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information, in accordance with global privacy regulations, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable laws.
By engaging with our website, programs, or services, you are consenting to the practices described in this Privacy Policy and our Terms of Use.
1. Who We Are
Rocking Your Resilience™, founded by Buthiana Hassan, provides coaching, courses, events, and transformational resources globally to support personal growth and leadership development.
2. Information We Collect
We collect the following categories of information:
A. Personal Information You Provide
-
Name, email address, billing address, phone number
-
Payment details (processed securely via third-party systems)
-
Information submitted through forms, surveys, coaching sessions, or event registrations
B. Automatically Collected Information
-
IP address, browser type, device details
-
Site usage analytics (e.g., pages visited, time on site, referral source)
-
Cookies and similar tracking technologies (see Section 5)
C. Sensitive Information
We do not intentionally collect sensitive data (e.g., health information, ethnicity) unless required for program participation, and only with your explicit consent.
3. How We Use Your Data
We use your personal data to:
✔ Deliver programs, products, and services
✔ Process payments securely
✔ Send updates, resources, and promotional offers (with your consent)
✔ Maintain internal records for compliance
✔ Improve website functionality and user experience
We never sell or rent your personal information.
4. Legal Basis for Processing (GDPR)
We process your personal information only when we have a valid legal reason to do so, which may include: your consent (such as when you sign up for our newsletter), fulfilling a contract with you (like delivering a course), complying with legal obligations, or when it’s in our legitimate interest to improve your experience.
5. Cookie Policy
We use cookies and similar technologies to:
✔ Remember your preferences
✔ Improve site performance
✔ Analyze visitor behavior
By continuing to use our site, you consent to the use of cookies.
Managing Cookies:
-
You can disable cookies in your browser settings; however, some site features may not work as intended.
-
Visitors to our website will see a cookie consent banner allowing them to accept or manage cookie preferences in accordance with applicable privacy laws.
6. Electronic Communication & Marketing Consent
By providing your email, you consent to receive communications related to your account, purchases, and services. Marketing communications are sent only with your explicit consent.
You can unsubscribe at any time via the link in our emails or by contacting us.
7. Data Sharing & Third-Party Services
We share data only with trusted third-party service providers necessary to operate our business, such as:
Stripe, Visa, PayPal, Kajabi, Zoom
These providers are required to maintain appropriate data protection standards. While we vet their practices, we are not responsible for the privacy policies of third-party platforms.
8. Data Transfers
If you're visiting us from outside the United States, please know that your information may be processed in the U.S. or other countries where privacy laws may be different. By continuing to use our services, you're agreeing to this transfer.
9. Data Retention
We retain your personal data only for as long as necessary to:
-
Provide services
-
Fulfill legal, accounting, or reporting obligations
-
Resolve disputes
10. Data Security
We use industry-standard measures such as SSL encryption, firewalls, and secure third-party systems to protect your data.
While no system can guarantee complete security, we are committed to protecting your personal information to the best of our ability.
11. Your Rights (GDPR & CCPA)
You have the right to:
✔ Access and request a copy of your data
✔ Request corrections or deletion
✔ Withdraw your consent at any time
✔ Object to certain types of processing
✔ Request transfer of your data to another provider
To exercise your rights, contact us at [email protected]. We will respond within 30 days in accordance with GDPR/CCPA guidelines.
12. California Privacy Rights (CCPA)
California residents may request:
✔ What personal data we collect and why
✔ Deletion of their personal data
✔ Confirmation that we do not sell personal information
To make a CCPA request, contact [email protected].
13. Children’s Privacy
We care deeply about protecting children’s privacy. In line with applicable laws, we do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information to us, please contact us and we will take immediate steps to delete it.
14. Data Breach Notification
If we ever become aware of a data breach that affects your personal information, we will notify you as quickly as possible and take appropriate steps to protect your data, in line with legal requirements.
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before submitting personal information.
16. Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or to stay aligned with legal requirements. When we do, we’ll update the date above. By continuing to use our site, you agree to the updated policy.
17. Contact Us
📧 [email protected]
📍 Rocking Your Resilience™
106 E Four St, The Dalles, OR 97058, USA
📞 +1 (541) 288-3166
© 2025 Rocking Your Resilience™. All Rights Reserved.
Terms of Use
Welcome to www.be.rockingyourresilience.com, operated by Rocking Your Resilience™ (“we,” “our,” or “us”). These Terms of Use (also referred to as “Terms & Conditions” or “Terms”) govern your access to and use of our website, programs, digital products, and services.
By accessing or using our site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website or services.
1. Eligibility
You must be 18 years or older to use this website, purchase products, or participate in our programs. By using our services, you confirm that you meet this requirement.
2. Agreement to Terms
By using this website, accessing our resources, or purchasing our products or services, you agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and customers.
3. Intellectual Property Rights
All content—including The Resilience Code™, coaching frameworks, course materials, videos, audio files, images, branding, and written content—is the exclusive property of Rocking Your Resilience™ or its licensors and is protected by intellectual property laws.
You may not:
-
Copy, reproduce, modify, distribute, or exploit any content without written permission
-
Remove copyright or proprietary notices from any materials
-
Use any content for commercial purposes without prior authorization
4. Limited License & Prohibited Activities
We grant you a limited, non-transferable license to access and use our website for personal, non-commercial purposes only.
You agree NOT to:
-
Copy, modify, or distribute site content without written permission
-
Reverse-engineer or attempt to gain unauthorized access to the website
-
Upload or transmit viruses, malicious code, or disruptive content
-
Harm, interfere with, or misuse the website or its functionality in any way
5. User-Generated Content
If you submit testimonials, comments, photos, or content via email, social media, or our website, you grant Rocking Your Resilience™ a non-exclusive, royalty-free, worldwide, perpetual license to use that content for marketing, promotional, and educational purposes.
6. Purchases & Payments
All payments are processed securely through third-party platforms such as Stripe, PayPal, and Kajabi. We are not responsible for payment errors caused by these third-party services.
7. Refund Policy
-
Digital Products: Refund requests must be submitted within 3 days of purchase due to instant access.
-
Coaching, Speaking, or Live Events: Refund policies are outlined in the individual service agreements signed prior to the engagement.
-
If your purchase includes bonuses or bundled services, the value of any accessed materials will be deducted from any eligible refund.
8. System Requirements
You are responsible for ensuring you have the necessary technology (e.g., internet connection, compatible device, up-to-date software) to access our digital products. We are not responsible for technical limitations on your end.
9. Educational & Professional Advice Disclaimer
All content, programs, coaching, courses, and resources provided by Rocking Your Resilience™ are intended for educational and informational purposes only.
We do NOT provide:
-
Medical advice
-
Mental health treatment
-
Financial or legal guidance
You acknowledge that:
-
No professional-client relationship is created by using this site or purchasing our services
-
We make no guarantees of specific results or outcomes
-
You are solely responsible for your decisions, actions, and results
Always seek the advice of qualified professionals for medical, financial, legal, or mental health matters.
10. No Guarantees of Results
We do not guarantee any particular outcomes or results. Your experience will vary based on individual effort, circumstances, and factors beyond our control.
11. Limitation of Liability
To the fullest extent permitted by law, Rocking Your Resilience™, including its founder, team, and affiliates, is not responsible for any indirect, incidental, or consequential damages that may arise from the use of our website, services, or products.
12. Indemnification
By using this site, you agree to take responsibility for your actions and to protect Rocking Your Resilience™ from any claims or damages resulting from misuse of our services or violation of these Terms
13. Electronic Communications
By using our website or services, you agree to receive electronic communications from us, including updates, transactional messages, and marketing (with consent). You may unsubscribe from promotional emails at any time.
14. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including but not limited to:
-
Natural disasters
-
Internet or utility outages
-
Governmental or legal actions
15. Governing Law & Dispute Resolution
These Terms are governed by the laws of the State of Oregon, USA.
In the event of a dispute:
-
Both parties agree to attempt informal resolution through mediation.
-
If unresolved, disputes will be submitted to binding arbitration in Oregon, under the rules of the American Arbitration Association (AAA).
16. Termination of Access
We may limit, suspend, or terminate access to our website or services if these Terms are violated, to protect our platform and community.
17. Affiliate Disclosure
In alignment with FTC guidelines, we may include affiliate links on our site. If you make a purchase through these links, we may receive a commission at no additional cost to you.
18. Severability
If any part of these Terms is found to be invalid or unenforceable, the rest will continue to apply in full.
19. Entire Agreement
These Terms, together with our Privacy Policy, represent the entire agreement between you and Rocking Your Resilience™ and supersede all prior agreements and understandings.
20. Non-Waiver
We take the protection of our intellectual property seriously and will take appropriate legal steps when necessary.
21. Changes to These Terms
We may update these Terms at any time. The updated version will be posted here with the revised “Last Updated” date. Continued use of our website and services constitutes acceptance of any changes.
22. Contact Information
📧 [email protected]
📍 Rocking Your Resilience™
106 E Four St, The Dalles, OR 97058, USA
📞 +1 (541) 288-3166
